Privacy Policy
This Privacy Policy governs the manner in which Cilić Winery collects, uses, and discloses information collected from users of our website www.cilic.rs.
Personal Identification Information
Cilić Winery collects personal identification information from users in various ways, including when users visit our website, register on the site, subscribe to the newsletter, fill out a form, order wine online, or engage in other activities, services, features, or resources made available on our site.
Users may be asked for, as appropriate: first name, last name, residential address, email address, and phone number. Cilić Winery collects personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that doing so may prevent them from engaging in certain site-related activities.
Non-Personal Identification Information
Cilić Winery may collect non-personal identification information about users whenever they interact with the site. Non-personal identification information may include the browser name, type of computer, and technical information about users’ means of connection to our site, such as the operating system, Internet service providers used, and other similar information.
Where We Store Your Data
We collect and store personal data within email lists (databases) using Drupal and MailChimp software (email marketing and marketing automation), both of which have aligned their business operations with GDPR regulations.
How We Use Collected Information
Cilić Winery may collect and use users’ personal data for the following purposes:
The information we collect helps us respond more efficiently to your customer service requests and support needs.
To personalize the user experience.
We may use information to understand how our users as a group use the services and resources provided on our website.
To improve our website.
We may use feedback you provide to improve our products and services.
To run promotions, contests, surveys, or other website features.
To send users information they have agreed to receive about topics of interest to them.
We may use email addresses to send information about updates and changes on the website.
Email may also be used as a communication channel to respond to user inquiries, questions, and/or other requests.
If users choose to subscribe to our mailing list, they will receive emails that may include company news, information about new offers, products, or services, etc. If at any time the user wishes to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information
Cilić Winery adopts appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our website.
Our website complies with GDPR regulations, ensuring a secure and trustworthy environment for users.
Sharing Personal Information
Cilić Winery d.o.o. does not sell, trade, or rent users’ personal identification information to others.
User Rights
In accordance with GDPR regulations, users have the right to:
Unsubscribe from the email list at any time;
Request access to all personal data stored in our database;
Request to be forgotten (deletion of all personal data from our database).
Changes to This Privacy Policy
Cilić Winery reserves the right to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.
Your Acceptance of These Terms
By using this website, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your interaction with this site, please contact us at:
Cilić Winery d.o.o.
